PRIVACY POLICY
1. Introduction
Yantrickaa and our entire team respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website use our software products, or engage our IT services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Scope
This policy applies to all users, clients, partners, employees, and visitors who access our website, software, or services — including mobile applications, web platforms, and hosted systems developed or maintained by [Your Company Name].
3. Information We Collect
We may collect the following categories of information depending on your interaction with our services:
a) Personal Information
- Name, email address, contact number, company name, and designation
- Billing address, GST number, and payment details (processed securely through third-party gateways)
- Account login details (username, password, etc.)
b) Technical and Usage Data
- IP address, browser type, device information, operating system, and access times
- Pages visited, actions performed, and navigation patterns
- Cookies, analytics data, and log files for performance and security
c) Business or Project Information
- Project requirements, documents, technical data, or content shared by the client
- Communication records (emails, chats, support requests)
d) Optional Information
- Feedback, testimonials, survey responses, and marketing preferences
4. How We Collect Information
- Forms filled out on our website or software
- Account registration or product subscription
- Direct communication (calls, chats, meetings, emails)
- Automatic collection via cookies, analytics tools, and server logs
- Third-party integrations or APIs used in our software products
5. How We Use Your Information
- To provide, maintain, and improve our products and services
- To process your orders, invoices, and payments
- To offer technical support and customer assistance
- To personalize user experience and improve website functionality
- To send updates, notifications, and promotional content (if opted-in)
- To comply with legal obligations or resolve disputes
- To secure our systems and prevent fraud
6. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to:
- Remember user preferences and login sessions
- Analyze traffic and usage trends
- Improve performance and user experience
You can disable cookies in browser settings, but some features may not function properly.
7. Data Storage and Security
- Your data is stored securely on servers protected by firewalls, encryption, and access controls.
- We follow industry-standard measures (SSL, backups, access restrictions).
- No method of electronic storage is 100% secure; we cannot guarantee absolute security.
8. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share information only with:
- Service providers for hosting, payments, or analytics (under confidentiality agreements)
- Legal authorities when required by law
- Business partners involved in co-developed projects (under confidentiality)
9. Third-Party Links and Services
Our website or software may contain links or integrations with third-party websites or APIs. We are not responsible for their privacy practices.
10. Data Retention
- We retain data only as long as necessary for business or legal purposes.
- After expiry, the data is deleted or anonymized.
11. Your Rights and Choices
- Access, correct, or delete your personal data
- Withdraw consent for marketing
- Request a copy of stored data
- Lodge a complaint with a data protection authority
You can contact us at: support@yourdomain.com
12. Marketing and Communications
We send promotional content only if you opt-in. You can unsubscribe anytime.
13. Children’s Privacy
We do not collect information from individuals under 18. If discovered, it will be deleted immediately.
14. International Data Transfers
Your data may be processed on servers located in India or other countries where we operate.
15. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of our services after changes means acceptance.
16. Contact Us
Company Name: [Your Company Name]
Address: [Your Company Address]
Email: support@yourdomain.com
Phone: [+91-XXXXXXXXXX]